Your questions answered

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

Here are some of the most common questions we receive about Zlatni Otok and our exciting excursions around Krk, Rab, Cres, and Plavnik. If you don't find the answer you're looking for, please don't hesitate to contact us directly!

General information
What is Zlatni Otok?
Zlatni Otok is a boat excursion and yacht experience company based on the island of Krk, Croatia. We offer unforgettable day trips and private boat experiences across the Adriatic Sea, including excursions to Rab, Cres, Plavnik, and surrounding islands.
Where are you located?
You can find us at: Obala hrvatske mornarice bb, 51500 Krk, Croatia. Our departure point and meeting details will be provided after booking confirmation.
What destinations do you visit?
We organize excursions and boat tours to: Rab Island, Plavnik Island, Cres Island, hidden coves and beaches around Krk, and tailor-made private yacht routes.
Do you offer private tours?
Yes. We specialize in personalized yacht routes and private boat experiences tailored to your wishes, schedule, and group size.

What are the most common questions people ask about your excursions to Rab, Cres, Plavnik, or your yacht routes?
Customers often inquire about the duration of the excursions, what's included in the price (e.g., lunch, drinks, snorkeling gear), and if there are opportunities for swimming and exploring on the islands. For yacht routes, questions frequently revolve around customization options, crew services, and specific itineraries.

What important details do customers need to know before they book an excursion or a yacht trip with you?
Before booking, customers should be aware of our cancellation policy, what to bring (e.g., sunscreen, hat, comfortable shoes, swimwear), and any physical requirements for certain activities. We also recommend checking weather forecasts and informing us of any dietary restrictions or special needs in advance.

Booking & reservations
How can I book an excursion?
You can book directly through our website, contact us via WhatsApp, or send us an email to [[email]].

What makes your excursions or yacht routes different or better than others available on the Island Krk?
At Zlatni Otok, we pride ourselves on offering uniquely curated experiences, focusing on hidden gems and personalized service that goes beyond standard tours. Our experienced local guides provide insightful commentary, and our modern fleet ensures comfort and safety. We offer unparalleled flexibility for private yacht routes, allowing you to design your perfect day on the water.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and bank transfers. Specific payment details will be provided during the booking process.

What is your cancellation policy?
Our cancellation policy varies depending on the type of booking (excursion or private yacht) and the timing of the cancellation. Please refer to our "Booking & Pricing" page or contact us directly for detailed information.

Ready for your adventure?

If you still have questions or are ready to plan your unforgettable excursion, don't hesitate to reach out to us. We're here to help you discover the beauty of the Adriatic Sea.